Devji Diamonds is the brainchild of The Devji Group, a leading jewellery family business well established across the Middle East with roots in the Kingdom of Bahrain. With over 70 glorious years of artistry, we, at Devji, have carefully studied and mastered the art and science behind this precious gemstone.
The journey of a diamond, right from the time it is mined to the its very crowning onto a bespoke piece of jewel, is what Devji Diamonds specialises in. Our online store is a platform for our jewellery patrons and connoisseurs to select and purchase from a wide of designs and solitaire jewels handmade at our atelier at the best prices.
Devji Diamonds is created with an intention to mark a memorable experience for everybody who decides to make our jewellery an integral heirloom of their luxury collections. XXX
Terms and conditions for jewellery purchased through the Devji Diamonds’s online diamond store (devjidiamonds.com). These Terms and Conditions shall apply to all contracts entered into by Devji Diamonds and by placing your order with us you are accepting these Terms and Conditions by default. You are only entitled to access the contents of this website when you accept these Terms and Conditions in full. On failing to do so, you shall cease using the available content immediately.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms & Conditions”), including those additional terms and conditions and policies referenced herein and/or available by any mentioned hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms & Conditions.
No contract will exist between you and Devji Diamonds for the sale of any product handcrafted at our atelier unless and until Devji Diamonds has granted the permission. Your order with a confirmation email and a full payment will always be taken from your credit/ debit card only via payment gateways CrediMax and BenefitPay. Our acceptance of your order brings into existence a legally binding contract between the two of us. Only adults (persons aged 18 and above) are entitled to enter into legally binding contracts with Devji Diamonds.
Devji Diamonds reserves the right not to accept your order in the event of unavailability to obtain authorisation for purchase payment, shipping restrictions being applied to a particular item, the item ordered does not meet our quality control standards and is withdrawn/ out of stock, or if there is an error in pricing or content. We may also refuse to process and therefore accept a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable for any indirect or consequential loss, damage or expenses arising from not accepting your order and we shall have no liability to you, by way of compensation, other than to refund the amount paid for the goods in question.
a) View Cart
The view cart shows the items added to the cart along with the item details. You can update the entered quantity, remove it altogether from the shopping cart or even empty the entire cart too. If you are done with your shopping, click on the Checkout button to check out of the shop or continue shopping.
(b) Check Out
If you have finished shopping, click on the Check Out button. The checkout page will give you the value of the items that you have purchased along with the taxes (if available) on it. Next, select the mode of delivery of the products (for product sales only) and the shipping address. Shipping charges are now calculated and added to the item values. As a final step, select your payment method. If credit card is your chosen option, the order value will be charged to your credit card. Click on the Confirm Order button to confirm your order. Your order will be created and an email will be sent to you with the order details.
Upon receiving your order, we carry out a standard authorization check on your payment card to ensure there are sufficient funds to fulfil the transaction. Your card will be debited upon authorization being received. The monies received upon the debiting of your card shall be treated as a deposit against the value of the goods you wish to purchase. Once the goods have been dispatched and you have been sent a confirmation email, the monies paid as a deposit shall be used as consideration for the value of goods you have purchased as listed in the confirmation email.
(d) Prices; Shipping and Handling Charges
All prices do not include charges for shipping and handling, for sales/use taxes, and for other government required fees. Separate charges will be shown on the order acknowledgement for each applicable order. Overseas deliveries may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by customer. Customs policies vary widely from country to country, so you should contact your local Customs officer for further information. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full dollar amount.
(e) Tax & Import Fees not Included.
Devji Diamonds will not be held responsible or liable for any problems that result at your local customs office. If customs duties are assessed, these are in addition to your shipping charges and must be paid directly by you. No refunds will be given for items that are seized at your local customs office. Customs policies vary widely from country to country, so you should contact your local Customs officer for further information.
Questions about the Terms of Service should be sent to us at email@example.com Address: Devji Diamonds Gold & Diamond Factory W.L.L.. Bldg.1289, Road 1516, Block 115. Bahrain International Investment Park, Hidd
Any articles purchased can be given full value only ones if exchanged within 15days from purchase, provided jewellery is kept in original condition, after which the following conditions apply;
|Number of days from Date of Purchase||Terms of Exchange|
|Less than 15 days||Full Value, Jewellery must be in Original condition|
|From 16 days – 1 Year||15% Value deduction towards remodeling charges|
|From 1 - 3 Years||30% Value deduction towards remodeling charges|
|After 3 Years||Value will be calculated on material content|
GENERAL TERMS & CONDITIONS:
- Exchange or upgrade of jewellery is permitted only upon presentation of Original Devji Diamonds purchase invoice.
- Jewellery for exchange within 15days must be in original condition and display no evidence of usage.
- Exchange or Upgrade does not apply for Watches, Pearls jewellery or custom-made jewellery.
- Gold Jewellery can be exchange either for Gold or Diamond Jewellery.
- Diamond Jewellery can be upgraded to Diamond Jewellery.
- No Repairing charges will be charged on any manufacturing defects detected within the first 15days. After which any repairs due to wear and tear or replacement of stones is chargeable.
- Any charges incurred by DEVJI DIAMONDS in transaction including credit card, Duty, VAT etc. will be borne by the customers.
- Verification and valuation of jewellery for exchange and upgrade might take up to three weeks.
- Jewellery can be exchanged or repaired at any of the DEVJI DIAMONDS Boutiques by presenting the original invoice and the value of the newly selected jewellery must not be less than the purchased invoice amount.
What type of metals does Devji Diamonds use?
Devji Diamonds handcrafts each piece of jewellery in pure gold in colour rose/ yellow/ white (18ct or 22ct). We also use metals like platinum, pure silver and sterling silver.
Why do pure metals need to be mixed with other metals?
You will find examples of jewellery made of pure metals like platinum, but pure gold is soft and isn't practical for daily wear. Other metals are mixed with gold to make it more durable (and to lower its cost).
How much pure metal is in my jewellery, and how can I tell?
The purity of the metal used in each piece of jewellery is shown by a stamp or hallmark.
Platinum : 95% pure (PT950)
Gold : 18ct is 75% pure (750)
What would be the best carat gold to use for my diamond wedding ring?
An 18ct would be our recommendation, as it will last the longest and wear the best. 22ct can also be used but will not be practical for daily use.
How do I keep my silver jewellery clean?
Visit our blogs section on www.devjidiamonds.com for more details on the same.
Where do diamonds come from?
The vast majority of the world's diamonds are mined in Russia, Australia and several African countries as well. They are then purchased by Devji Diamonds and are cut and polished directly from reputable and trusted merchants to ensure our customers get the quality they deserve, at the best price.
What are the 4C’s?
Each diamond is graded by its 4C’s: Carats, Cut, Clarity, Color.
The weight of the diamond is measured in Carats, which determines the size of the diamond. The shape of the diamond is generally known as the Cut. The ideal cut is a perfect proportion of the table, crown, girdle, pavilion and the culet. Clarity refers to the inclusions, which are generally matter found within the diamonds. Color of the diamond generally refers to the color grading system varying from colorless to yellow.
Devji Diamonds believes that every natural diamond is beautiful and that, nature has left its fingerprints on each diamond to form its natural characteristics.